7 hard skills or competencies (industry competencies) for Estate Planning Consultant
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Describes the processes and rate standards for calculating the amount for insurance claims.
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Level 2 Behaviors
(Light Experience)
Gathers clients' financial information for the preparation of insurance contracts.
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Level 3 Behaviors
(Moderate Experience)
Performs thorough investigation and analysis of insurance claims to prevent fraudulent activities.
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Level 4 Behaviors
(Extensive Experience)
Leads the digitization and automation of insurance-related services to drive business transformation.
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Level 5 Behaviors
(Mastery)
Develops loss control practices to reduce financial exposure and risks in insurance operations.
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Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Describes the importance of compliance programs in maintaining an insurance legal and regulatory environment.
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Level 2 Behaviors
(Light Experience)
Documents compliance complaints to track and escalate possible legal violations and ensure prompt resolution.
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Level 3 Behaviors
(Moderate Experience)
Executes market conduct exams to verify the adherence of insurance operations to laws and regulations.
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Level 4 Behaviors
(Extensive Experience)
Reviews root causes of regulatory deficiencies to create corrective action plans and ensure adherence.
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Level 5 Behaviors
(Mastery)
Develops an insurance regulatory framework to promote consumers' protection and achieve policy objectives.
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2 general skills or competencies (Job family competencies) for Estate Planning Consultant
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used techniques and methods in the training and development process.
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Level 2 Behaviors
(Light Experience)
Gathers employee behavior and performance data to determine the content of training and development programs.
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Level 3 Behaviors
(Moderate Experience)
Delivers training and development program adjusting to various types of audience.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of training sessions and recommends improvements accordingly.
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Level 5 Behaviors
(Mastery)
Develops metrics system to evaluate the effectiveness and impact of training.
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Skill definition-Building and cultivating long-term customer loyalty and engagement to establish brand connections, generate leads, and drive business growth.
Level 1 Behaviors
(General Familiarity)
Describes the basic principles of relationship marketing.
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Level 2 Behaviors
(Light Experience)
Documents communication plans for relationship marketing initiatives.
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Level 3 Behaviors
(Moderate Experience)
Generates messages and advertisements to build relationships between brands and consumers.
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Level 4 Behaviors
(Extensive Experience)
Drives strategic relationships to improve customer experiences and marketing effectiveness.
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Level 5 Behaviors
(Mastery)
Creates new relationship marketing campaigns, refines existing campaigns, and translates results.
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8 soft skills or competencies (core competencies) for Estate Planning Consultant
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
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Level 2 Behaviors
(Light Experience)
Collects and compiles information in an organized manner to finish tasks efficiently.
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Level 3 Behaviors
(Moderate Experience)
Executes work plans to manage workflow and track milestones to completion.
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Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
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Level 5 Behaviors
(Mastery)
Establishes a time management matrix to reprioritize the importance of current and upcoming tasks.
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Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Follows established processes to analyze and solve problems.
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Level 2 Behaviors
(Light Experience)
Examines a specific problem and learns the perspective of each involved stakeholder.
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Level 3 Behaviors
(Moderate Experience)
Determines the priority of solutions based on the results that best mitigate the impact of the problem.
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Level 4 Behaviors
(Extensive Experience)
Evaluates potential costs and possible barriers to successful solution implementation.
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Level 5 Behaviors
(Mastery)
Considers long-term trends and broad business implications for alternatives.
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Summary of Estate Planning Consultant skills and competencies
There are 7 hard skills for Estate Planning Consultant, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Estate Planning Consultant, Training and Development, Relationship Marketing.
8 soft skills for Estate Planning Consultant, Time Management, Problem Solving, Consulting, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Estate Planning Consultant, he or she needs to be skilled in Time Management, be skilled in Problem Solving, and be skilled in Consulting.